Legal notice and privacy policy
Legal notice and privacy policy
Pursuant to Law 34/2002 of 11 July on the Information Society and E-Commerce Services, the general information about our website is set out below:
Owner:               CACAO SAMPAKA, SL
Tax ID (CIF):      B62186960
Address:            Consell de Cent, 292
City:                     08007 Barcelona
Telephone:       +34 902181940   
Registry information: Registered on 09/05/2000 in the Barcelona Commercial Registry in volume 32,650, folio 122, page 216,415, entry one.
Certificate of registration in the Distance Selling Companies Registry: 2012/1161/09/08/5/V

Proper use of website

The user agrees to use this website, the content and services in accordance with the law, this legal notice, sound practices and public order. The user is further obliged not to use the website or the services offered therein for purposes that are illegal, contrary to the content of this legal notice, harmful to the rights and interests of third parties, or that, in any other way, may harm, render useless or damage the website or its services or impede normal use and enjoyment of the website for other users.

The user also expressly agrees not to destroy, alter, render useless or, in any other way, damage the data, programs or electronic documents or any others that may be found on this website. The user agrees not to hinder access to the service by other users through mass consumption of the computer resources through which the website owner provides the service, or to carry out actions that damage, interrupt or create errors to these systems.

The user agrees not to introduce programs, viruses, macros, applets, ActiveX controls or any other logical device or sequence of characters that cause or could cause any kind of alteration to the computer systems of the website owner or of third parties.


CACAO SAMPAKA sends a newsletter to users who have authorised and requested this service (in the “Newsletter" section or via other written means), which reports on aspects related to the services, promotions, new products and useful information regarding CACAO SAMPAKA and occasionally, other services that CACAO SAMPAKA considers to be of interest, even though they may not be their own.

If users provide personal data on third parties, they must have their prior, express consent, and notify these third parties about the content of the data provided, about its origin, the existence and purpose of the file in which their data are contained, about the possibility of carrying out their right to access, rectify, cancel and oppose this data, as well as the terms established in our data protection policy.

Authorisation to send commercial communications with the prior, express consent of the client will be understood to have been granted when they enter their data in the form created for this purpose. CACAO SAMPAKA has a mechanism by means of which users who thus request may be excluded from the Newsletter service. To do so, users should simply open any email sent and click on the appropriate link or reply to the email received and write “Unsubscribe from Newsletter” in the subject line

Privacy policies

CACAO SAMPAKA’s strategy with regard to personal, private information is to protect the information that could let its clients, commercial partners or employees be personally identified, which is in its possession at any time at the organisation. This protection also applies to all identifiable personal information collected, used or held by CACAO SAMPAKA in its activities with third parties.

CACAO SAMPAKA has the responsibility to guarantee compliance with applicable privacy legislation when identifying proposals, obtaining consent, sending out notices or replying to requests or complaints in relation to the collection, use or dissemination of personal information.

CACAO SAMPAKA will act responsibly when collecting, using and disseminating personal information, as this is a prerequisite for upholding the loyalty and trust of our clients, partners and employees.

Scope of application

These policies have a scope of application:

They are applicable to all clients, employees and partners of CACAO SAMPAKA, contractors and third parties contracted by CACAO SAMPAKA for its Spanish operations.

All CACAO SAMPAKA’s departments must use them when considering the collection, use and keeping of identifiable personal information in all the operations in which CACAO SAMPAKA is involved, or when changing the processes and procedures for the collection, use, dissemination and retention of identifiable personal information.

This includes all processing of files in electronic formats (including but not limited to emails, documents created with office software and records saved in databases) and to the information stored in physical files that contain references to people.

Confidentiality clause and data protection

The information sent is addressed solely to the person or organisation displayed as the recipient and may contain confidential or preferential data.  All changes, forwarding, disclosure or other use or action regarding this information by people or bodies other than the intended recipient are forbidden. If you receive an email by mistake, please contact the sender and delete the email from all your devices.

CACAO SAMPAKA guarantees the security and confidentiality of the personal data provided by the client. Pursuant to Organic Law 15/1999 of 13 December on Personal Data Protection, the data provided will be included in a computer file (this file will be registered in the General Data Protection Registry and will have a code assigned by this association) for which CACAO SAMPAKA is responsible, for the purpose of sending products and promotions that may be of interest to the client.  Pursuant to current legislation, CACAO SAMPAKA’s clients have the right to access, rectify, cancel and oppose their data. At any time, clients may state their wish NOT to receive any kind of advertising.

To exercise these rights, clients may send a letter to the address:  CACAO SAMPAKA, SL, Polígono Parc d’Activitats Econòmiques, c/ Tortosa, 2, 08500 Vic, Barcelona; or call (0034) 902 181 940, or send an email to:

CACAO SAMPAKA will not send out advertising by means of emails or other equivalent individual means of communication when this has not been requested or expressly authorised by the recipient.

Access and security

Access to different services, areas or resources requires prior registration, and access will only be possible by registration. Users must provide certain personal data that will be processed in keeping with the purpose and conditions established in CACAO SAMPAKA’s data privacy policy.


The user's identification will consist of their email address and a password.  To access their account, users will need to log in by entering their chosen username and password.

The use of the password is personal and the password may not be transferred, even temporarily, to third parties. In this respect, users agree to use their passwords carefully and to keep it secret, assuming all liability for any consequences arising from disclosure to third parties. If a user is aware or suspects that a third party is using their password, they should immediately change it.

Transferring users' personal data to third parties

CACAO SAMPAKA will not transfer users' personal data collected on the website to third parties without the express consent of the user. Therefore, users will first be offered the possibility of accepting this transfer or not. CACAO SAMPAKA shall expressly notify users, if relevant, about the transfer of their personal data to third parties, indicating the identity of the parties to whom they are transferring the information and for what purpose.

Legal disclosure

You should take into account that on certain occasions it is possible that CACAO SAMPAKA will have to disclose your personal information to government departments, or as required by law. No identifiable personal information will be disclosed to any agency in application of the law or to any governmental organisation, except as a response to:

1. A summons, guarantee or other process decreed by a court in the competent jurisdiction.

2. A legal process that has the same consequences as a request for information issued by a court, in which CACAO SAMPAKA would be violating local law by refusing to provide this information. Its workers, senior management and employees are obliged to comply with this said legal process, as long as there is a legal basis for doing so.

3.  In situations in which these disclosures are necessary for CACAO SAMPAKA to comply with its legal rights in accordance with the laws of the jurisdiction in which this information was compiled and there is a legal basis for doing so.

Personal information security

We have taken suitable security measures, based on good computing practices, to protect your personal data. On our website and in our Internet technologies, these measures include administrative, technical, physical and procedural steps to protect your data against incorrect use, unauthorised access or dissemination, loss, alterations or destruction. These measures include:

 1. Physical protection, such as doors and filing cabinets with padlocks, controlled access to our facilities and the secure destruction of all supports that contain personal information.

2. Technological protection, such as the use of antivirus and CACAO SAMPAKA endpoint protection software, encrypting and controlling our systems and data centres to guarantee compliance with our security policies and, in particular, the transformation of credit card information by offering secure socket layer (SSL) encryption.

3. Organisational protection, by means of awareness raising programmes and security and privacy training, to ensure that employees understand the importance of personal data as well as the means by which they can protect this personal data, in addition to privacy policies and standards that regulate how CACAO SAMPAKA manages personal data.

Intellectual and Industrial Property

All website contents, unless otherwise indicated, belong exclusively to the owner of the website or to third parties and include, but are not limited to, the graphic design, source code, logos, texts, graphics, illustrations, photographs and other features that appear on the website.

Likewise, all trade names, brand names and distinguishing symbols of any type contained on the website are protected by law. The owner of the website does not grant users any kind of license or authorisation for personal use on the intellectual and industrial property rights or on any other kind of right related to its website or the services offered on it.

Therefore, users accept that the reproduction, distribution, commercialisation, transformation and, in general, any other utilisation method, by means of any procedure, of all or part of the contents of this website constitutes a violation of the intellectual and/or industrial property rights of the website owner or of their owners.


Part of the website may host advertising contents or be sponsored. The advertisers or sponsors are the only parties responsible for ensuring that the material sent for inclusion in the website complies with the laws which may be applicable in each case. The owner of the website may not be held liable for any error, inaccuracy or irregularity that the advertising contents or those of the sponsors may contain.

Limitation of liability

Users expressly exonerate CACAO SAMPAKA from all liability for direct and indirect damages derived from any possible errors on the website, as well as for one-off interruptions, suspension, delays or anomalies when accessing it. CACAO SAMPAKA agrees to take the greatest care to keep the website free from any virus, Trojan horse or other elements that could damage or harm the computer systems of users or of third parties. In any case, users exonerate CACAO SAMPAKA from all liability for direct or indirect damages caused by the one-off existence of any damaging or malicious features.

Applicable law and jurisdiction

This Privacy Policy and the General Conditions are governed by Spanish law.  All parties freely submit to the courts and tribunals of the owner’s jurisdiction for the resolution of any disputes, waiving any other jurisdiction.

Updating and modifiying the website

CACAO SAMPAKA reserves the right to update, modify or remove the information contained on its website, and its configuration or presentation, at any time, without previous notice and without accepting any liability for doing so.

Traffic on the website

By means of the different tracking methods and by using log files, we can track domain names, IP addresses and the browser types of the people who visit our website. This information is used to establish joint traffic patterns on the CACAO SAMPAKA website. This information is not related to personal data. 

Modification of these terms and conditions

CACAO SAMPAKA reserves the right to modify, develop or update the conditions of use for this website at any time and without previous notice. Users are automatically obliged to the usage conditions in force when they access the website, meaning that they should periodically read these conditions of use.

If there is a significant change in CACAO SAMPAKA’s privacy practices, a highlighted notification will be published on our website. If the change involves the use of identifiable personal data, the notification will include instructions on how you can opt out of this use.

Back to top
Back to top